Synergy of IoT and AI in Modern Society: The Robotics and Automation Case- Juniper Publishers
Juniper Publishers- Journal of Robotics
Abstract
The Internet of Things (IoT) is a recent revolution
of the Internet which is increasingly adopted with great success in
business, industry, healthcare, economic, and other sectors of modern
information society. In particular, IoT supported by artificial
intelligence enhances considerably the success in a large repertory of
every-day applications with dominant one’s enterprise, transportation,
robotics, industrial, and automation systems applications. Our aim in
this article is to provide a global discussion of the main issues
concerning the synergy of IoT and AI, including currently running and
potential applications of great value for the society. Starting with an
overview of the IoT and AI fields, the article describes what is meant
by the concept of ‘IoT-AI synergy’, illustrates the factors that drive
the development of ‘IoT enabled by AI’, and summarizes the concepts of
‘Industrial IoT’ (IIoT), ‘Internet of Robotic Things’ (IoRT), and
‘Industrial Automation IoT (IAIoT). Then, a number of case studies are
outlined, and, finally, some IoT/AI-aided robotics and industrial
automation applications are presented.
Keywords:
Artificial intelligence (AI); Internet of things (IoT); Machine learning
(ML); Cognitive IoT; Internet of robotic things (IoRT); IoT- aided
robotics; Industrial IoT (IIoT); IoT- aided industrial automation;
IoT-aided manufacturing
Introduction
As the IBM Institute for Business Value has pointed
out, the full potential of the Internet of Things (IoT) can only be
realized with the introduction of Artificial Intelligence (AI).
Actually, IoT and AI are umbrella terms. The IoT can be described as
things/objects in our environment being connected to provide seamless
communication and contextual services. IoT involves a tremendous number
of connections of things to things and things to humans, and therefore
it is more complex and dynamic than the Internet. According to IDC’s
Worldwide IoT taxonomy (2015), the IoT market place is estimated to be
worth 1.7 trillion US Dollars, with the biggest portion (35%) being
hardware followed by services (27%), connectivity (22%), and software
(16%).
As originally described by Minsky and McCarthy (the
fathers of AI), AI is any task carried out by a program or machine that,
if a human performed the same task, one would say that human had to
apply intelligence to accomplish the task. Today AI has a ubiquitous use
in a large variety of applications of modern information society.
Scientifically, AI is distinguished in:
A. Narrow AI that involves all intelligent systems
that can carry-out specific tasks without being explicitly programmed
how to do so, and
B. General AI which is a flexible form of intelligence that can learn how to perform a variety of different tasks.
Looking at IoT and AI one can easily see what both
have in common, viz. data enhanced to information, to knowledge, to
intelligence, and finally to decisions for specific purposes across a
variety of everyday, enterprise, and industry/automation situations.
With the AI synergy, IoT becomes smarter. Today the number of companies
that embed AI (e.g., machine learning, intelligent reasoning) into their
IoT endeavors is rapidly increasing. These companies see their
capabilities to grow and their operational efficiency to improve,
including a big reduction of unplanned down time. This indicates that
companies that develop an IoT strategy, or evaluate a potential new
IoT-based activity, or seek to obtain more value from an existing IoT
application will get many benefits from the incorporation of AI methods
and tools in their IoT endeavors.
The purpose of this article is to provide a global
conceptual overview of the synergy of AI and IoT with emphasis on its
application in robotics and automation. Specifically, the article:
a) Discusses the ontological questions ‘what is IoT’ and ‘what is AI’.
b) Presents fundamental issues about the ‘synergy of IoT and AI’ or ‘IoT enabled by AI’.
c) Outlines the concepts of ‘Industrial Internet of
Things’ (IIoT), ‘Internet of Robotic Things’ (IoRT), and ‘Industrial
Automation Internet of Things’ (IAIoT).
d) Outlines a number of case studies (home
automation, oil-field production, smart robotics, smart manufacturing,
and smart factory).
e) Summarizes the field of IoT-aided robotics.
f) Discusses an application of IoT-aided industrial
automation.
What is IOT?
The term “Internet of Things” (IoT) is now widely used, but
so far there is not a unique common definition or understanding
of what this term encompasses. The term Internet of things
was first used in 1999 by Kevin Ashton, director of Auto-
ID Center (MIT), working on networked “radio-frequency
identification” (RFID) infrastructures [1-5]. He coined this
term in order to reflect his envisioning of a world in which all
electronic devices are networked and every object (physical or
electronic) is tagged with information pertinent to that object
[2]. The Internet of things, which is sometimes referred to as
Internet of Objects (IoO), is actually a new enhancement of
the Internet, and the things/objects make them recognizable
by communicating information about them. They can get
information about them accumulated by other objects and
things, or they can be elements of high-level services.
From the many alternative definitions of the term IoT, we
select here the definition given by the IEEE (IoT Initiative,
2015) which is divided in two parts [6]:
a. Part 1: D efinition f or a s mall e nvironment scenario:
“An IoT is a network that connects uniquely identifiable
‘Things’ to the Internet. The ‘Things’ have sensing/actuator
and potential programmability capabilities. Through
the exploitation of unique identification and sensing,
information about the ‘Thing’ can be collected and the state
of the ‘Thing’ can be changed from anywhere anytime, by
anything” [6].
b. Part 2: Definition for a large environment scenario
(where a large number of ‘Things” can be interconnected
to provide complex services and enable the execution of
complex processes): “Internet of Things envisions a selfconfiguring,
adaptive, complex network that interconnects
‘things’ to the Internet through the use of standard
communication protocols. The interconnected things
have physical or virtual representation in the digital
world, sensing/actuator capability, a programmability
feature, and are uniquely identified. The representation
contains information including the thing’s identity,
status, location or any other business, social or privately
relevant information. The things offer services, with or
without human intervention, through the exploitation of
a unique identification, data capture and communication,
and actuation capability. The service is exploited through
the use of intelligent interfaces and is made available
anywhere, anytime, and for everything taking security in
consideration” [6].
Actually, IoT is distinguished in three interaction categories
[1]:
I. People to people IoT.
II. People to things (objects, machines) IoT.
III. Things/machines to things/machines IoT.
‘Things’ refer in general to everyday objects that are
readable, recognizable, locatable, and addressable via
information sensing devices, and/or controllable via the
Internet, irrespectively of the communication means employed
(RFID, wireless LAN, WAN, etc.). IoT is interdisciplinary,
and according to Atzori et al. [2], falls in the following three
paradigms:
i. Internet-oriented (middleware).
ii. Things-oriented (sensors).
iii. Semantic-oriented (knowledge).


It is remarked that IoT is particularly important and useful
in application domains that belong to all the above paradigms.
Actually, IoT is a new development of the Internet which aims
at enabling ‘Things’ to be connected anytime (any context) at anyplace (anywhere) with anything (any device) and anyone
(anybody) using any path or network and any service or
business (Figure1) [1].
Figure 2 gives a schematic representation of IoT
connectedness through gateway and cloud.
Because of its characteristics, IoT is very rapidly penetrating
almost all areas of our lives. The fundamental characteristics
of IoT are [1,7]:
a. Connectivity: Connectivity makes possible
network accessibility and compatibility. Anything can be
interconnected with the overall IoT communication and
information facilities. Compatibility means that ‘things’
have the common ability to generate and consume data.
b. Heterogeneity: IoT components and devices are
heterogeneous since they are based on different platforms
and networks. They can communicate and interact with
other devices and service platforms via a variety of
networks.
c. Tremendous scale: The IoT number of things and
devices that communicate and interact with each other,
and have to be managed, is at least one order of magnitude
bigger than that of the present internet.
d. Dynamic changes: The state and number of
components and devices of IoT change dynamically (e.g.,
alternating connection and disconnection, changing
position and speed, etc.).
e. Safety: IoT should be designed for safety of personal
data, physical safety, and human well-being. Securing the
end points, the networks, and the data travelling through
them, implies that we create a security paradigm that we
scale.
f. Small devices: Devices are becoming smaller and
smaller, cheaper, and more powerful over time.
2) IoT uses small devices built for several tasks and
purposes, to achieve its accuracy, scalability and versatility.
a. Autonomous agency: IoT gives an environment for
getting augmented human agency, sometimes reaching the
point of spontaneous unexpected interventions that are
not directly caused by human beings.
b. Pervasiveness /ubiquity: IoT embeds computational
capability into everyday objects and makes them effectively
communicate and perform desired tasks in a way that
minimizes the human need to interact with computers as
computers. IoT devices are network-connected devices and
always available. IoT makes computing truly ubiquitous
and opens new horizons for the society, the economy, and
the individual.
c. Ontological vagueness: Human beings, physical
objects, and artifacts may not be clearly distinguished due
to the deliberate transformation of entities of one type
into entities of another type via tagging, engineering, and
absorption into a network of artifacts. Criteria to deal
with ambiguous identity and system boundary should be
developed and used.
d. Distributed control: In IoT the control is not centrally
exerted but, because of the enormous number of nodes, it
has a distributed form and exhibits emergent features and
behaviors which require proper distributed control.
e. Expressing: This feature enables interactivity with
people and the physical world. In all cases, ‘expressing’
helps us to create products/things that interact intelligently
with the real world and the environment.

The big challenge of IoT is the security issue that involves
the protection of access to equipment (e.g., internet connected
home or connected car, etc.) and the protection of customer
and company data. It is noted that with customer and company
data, a different kind of security is needed. Other security
challenges of IoT are depicted in Figure 3. An aspect of IoT that
should not be ignored is the fact that IoT devices, data, and
networks need to be monitored in real time, otherwise we may
not have success with IoT.
What is AI?
The artificial intelligence (AI) field is concerned with
intelligent machines, or rather with embedding intelligence
to computers, i.e., “artificial intelligence is the science and
engineering of making intelligent machines” [8]. Today, AI has
become an important element of computer industry helping to
solve extremely difficult problems of society. AI includes the
expert systems which are computer programs that simulate the
reasoning and performance of human experts. Alternatively,
one can say that an ES is a computer application which solves
complex problems that would otherwise require extensive
human expertise. To this end, it simulates the human reasoning
problem by using specific rules or objects representing the
human expertise.
Some of the problems that fall in the framework of AI are
[8-14]:
a. Game playing.
b. Theorem proving.
c. General problem solving.
d. Natural language understanding.
e. Machine learning.
f. Pattern recognition.
g. Perception and cognition.
h. Symbolic mathematics.
i. Medical diagnostics.
j. Fault diagnosis/restoration of technological systems.
k. AI- based/Expert control.
A map that shows ‘what is AI’ is given in Figure 4. It builds
on mathematics, philosophy, cognitive psychology, and biology.
Its methods are distinguished in knowledge-based methods,
behavioral methods, and subsymbolic methods, and has both a
scientific and a technological content.


Figure 5 shows the constituents of AI (of course nonexhaustively).
The robotics part that really belongs to AI
includes all intelligent algorithms that perform path/task
planning, local/global navigation, and intelligent/knowledgebased
control.
The AI process that is mostly used in IoT is machine
learning. It is difficult to define machine learning uniquely,
since it ranges from the addition of any single fact or a new
piece of new knowledge to a complex control strategy, or a
proper rearrangement of system structure, and so on. A useful
class of machine learning is the automated learning which is
the process (capability) of an intelligent system to enhance
its performance through learning, i.e., by using its previous
experience. In other words, intelligent machines can learn to
operate and improve by observing, classifying, and correcting
their errors just like humans do. Five basic automated learning
paradigms are:
A. Concept learning.
B. Inductive learning (learning by examples).
C. Learning by discovery.
D. Connectionist/neural network learning.
E. Learning by analogy.
Below we list three working machine learning systems:
a. IBM Watson: A question answering software system
that can answer questions using machine learning.
b. Google cars create models of people on the road using
machine learning.
c. Amazon’s “Featured Recommendations” uses machine
learning together with prior browsing history.
Full descriptions of AI paradigms and constituents can be
found in Artificial Intelligence books [8-15].
In our days, the ability of AI in smart machines is progressing
from handling classical repetitive tasks to the capability to
adaptively carrying out continuously changing tasks. In other
words, AI application is evolved along three stages, namely:
i. Stage 1: Assisted Intelligence (tasks don’t change,
machines learn, tasks are automated).
ii. Stage 2: Augmented Intelligence (changing nature of
tasks, humans inform machines, machines inform humans).
iii. Stage 3: Autonomous Intelligence (changing nature of
tasks, decisions are automated, machines learn continuously).
Assisted intelligence allows automating repetitive and
routine manual and cognitive tasks. Augmented intelligence
helps to handle more complex situations and enhance human
decision making. Finally, when machines are able to learn
enough about the situation and make reliable decisions that
humans can trust, they can become autonomous (autonomous
intelligence).
Today there are numerous artificial tools that can be used
in research and applications. These tools can be classified as:
a. AI tools for personal use.
b. AI tools for business use.
c. AI tools for industry specific business.
A list of AI tools for each of the above categories is provided
in [16].
Synergy of IoT and AI
Both AI and IoT are now at very mature states and their
synergy promises a lot of benefits. IoT, which by many
industry thinkers is considered to be the driver of the Fourth
Revolution, has inspired a variety of technological advances
and changes covering a wide range of fields. Many thinkers
believe that IoT really needs AI, and in fact that the future of
IoT is AI [17]. They anticipate that in the near future most IoT
implementations will make visible use of AI techniques and
tools (particularly machine learning and reasoning algorithms
and software tools). Actually, IoT and AI have been worked
together in many business and other areas since quite some
time. IoT collects data (actually, huge amounts of data) and AI
is the proper tool to make sense of huge amounts of data. AI
is the engine that performs ‘analysis’, processes the data, and
‘makes decisions’ based on this data. AI enables ‘understand
patterns’ and therefore helps to make more informed decisions.
The use of machine learning, along big data, has opened new
opportunities in IoT. One can already see the synergy of these
systems at a personal level in devices such as Google Home and
Amazon’s Alexa [17]. Collecting data is one thing, but sorting,
analyzing, and making decisions, on the basis of that data,
is entirely another thing. Clearly, to be more useful in IoT, AI
should develop more accurate and more rapid algorithms and
tools (Figure 6).

IoT supported by AI can provide the best way for enterprise
stores to gain more from their store operations and assure
their sustainability in the long run. Using IoT/AI retailers
can, among others, minimize theft and maximize purchases
through cross selling.
The operations required in AI/IoT data analysis are the
following [17]:
a. Preparation of data (define and clean pools of data).
b. Discovery of data (find useful data in the defined
pools of data).
c. Visualization of streaming data (deal with streaming
data on the fly, discovering and visualizing data in smart and
fast ways, such as to assure rapid decision making without
delay).
d. Time series accuracy of data (keep high the confidence
level in collected data with high accuracy and integrity of data).
e. Predictive/advance analysis of data (make predictive
decisions on the basis of collected data).
f. Real time geospatial and location [logistical data]
(Marinate smooth and under control the flow of data).
A discussion on the innovation potentials and pathways
merging AI, cyber-physical systems (CPS), and IoT is provided
in [18], where a technology forecast is given based on extensive
descriptions and developments by field, and also based on
interaction traits. According to Sudha Jamthe the junction
of IoT and AI constitutes the so-called ‘cognitive IoT’ [19]. In
[20] a number of examples are provided that show how AI and
IoT can work together. One of them refers to the air condition
equipment of buildings and examines what happens in a very
hot day in which the local utility is experiencing brownouts. In
this case the system could overflow, and the utility staff would
need to spend time and money to face angry customers asking
for restoration of the service. If the thermostats of the buildings’
equipment and the utility are connected to an IoT system,
the utility staff can see how many air conditioning devices
are connected to the system and react by turning everyone’s thermostat up 3 degrees, thus preventing a brownout. A built-in
AI system could do the same job automatically, whereas a more
sophisticated AI system could proactively turn thermostats 3
degrees at homes and nonessential business, while at the same
time keeping thermostats stable in hospitals and refrigerated
warehouses.
In [21] the dynamics between AI and IoT is examined. It
is argued that AI/Machine learning for data science is much
more than applying statistical predictive algorithms to an IoT.
Therefore, it is proposed that there is a need for a new type of
engineer, viz. an engineer with knowledge of electronics (IoT),
AI/Machine learning, robotics, cloud, and data management.
It is also argued that data science for IoT is different from
traditional data science. Data science for IoT involves work
with time series methods, such as autoregressive moving
average methods and the like. In [22], it is explained why IoT,
Big Data, and AI are three essential technologies, the synergy
of which will drive the next generation of applications. It is
argued that big data fueled by IoT is powerful on its own, and
so is AI, but together they are the superpowers in the digital
universe. Thinkers in the information field anticipate the size
of the digital universe will double every two years leading to a
50-fold growth from 2010 to 2050. For meaningful results, AI
needs Big Data. Actually, AI can resolve the Big Data analytics
issue.
IoT data involve the following [17]:
a. Smart city data providing information that helps to
predict accidents and crimes.
b. Data helping to optimize productivity across
industries via preventive maintenance of devices and machines.
c. Data used in communication of automated driving
vehicles.
d. Data creating truly smart homes with connected
appliances.
e. Health related data giving doctors real-time insight
information from biochips and pacemakers.
Humans are not able to understand and handle with
standard methods large amounts of data of the above type.
They need to develop new ways to analyze the performance
data and information created by huge numbers of smart
devices/objects. To get the full benefit of IoT data, the speed and
accuracy of big data analysis should be considerably improved
(Figure 2). Moreover, the continuous advances of AI cause AI
to converge with IoT, to the extent that it is quickly becoming
indispensable to IoT solutions. The principal elements of IoT,
viz: connectivity, sensor data, and robotics, will ultimately
lead to a need for almost all devices to become intelligent. In
other words, IoT needs smart devices and machines. As AI
convergence with IoT continues, the ongoing growth of IoT is
being driven by six factors, of which the most powerful is the
advent of big data and cloud/fog computing [23] (Figure 7).

The challenges facing AI in IoT include:
A. Privacy/Security/Safety
B. Complexity
C. Compatibility
D. Ethical issues
The IoT applications can be classified in several ways. One
of them is the following [24]:
a) Personal and home (the sensor information is
collected and used by the individuals who directly own the
network).
b) Enterprise (this category includes IoT within work
environments, namely offices, companies, organizations, etc.)
c) Utilities (this category includes systems that offer
service optimization, such as water network monitoring, smart
and grid metering).
d) Mobile (this category includes urban traffic, smart
transportation, smart urban traffic, smart logistics, etc.).
Another classification of IoT application domains is the
following, the contents of which are shown in Figure 8:
i. Home and buildings’
ii. Transportation
iii. Health
iv. Logistics
v. Precision agriculture
vi. Smart industry
vii. Smart retail
viii. Smart environment

IoT-AI provides many benefits. For example a smart hotel
using AI-based IoT provides to its customers the following:
a. Smart booking system.
b. Flexibility in room temperature control.
c. Helpful information selection based on customers.
d. Customer history re-synchronization by returning
guests.
e. Real-time support to customers on online platform to
face their problems.
The benefits of AI-IoT in retail operations are discussed
in [25], where the applications of IoT to retailers are outlined,
and a number of major companies that offer data-driven
personalization and customer service adopting AI and IoT are
listed. In summary, the benefits of AI-IoT applications in brickand-
mortal store environments include the following [25]:
1. IoT makes operations more efficient. This is achieved
because of the ability of connected devices to track
inventory levels in real time.
2. IoT helps retailers to improve the customer store
journey by increasing engagement via devices such as
smart mirrors.
3. IoT improves efficiency in retailer/supplier
relationship. This is facilitated by the partnership of
retailers with suppliers who are able to respond promptly
and efficiently to frequent orders driven by the retailer’s
real-time inventory tracking system.
4. AI enables retailers to provide a personalized and
straightforward shopping experience and scale up the use
of customer data. This includes customization of shopping
recommendations, and e-commerce and m-commerce
portals layout and promotion.
5. AI helps retailers to drive the sales and forecast
demand. With AI, retailers can maximize the probability
of having the right goods in stock, which assures faster
fulfillments and leaner inventory operations.
6. AI helps retailers to analyze customer data so as to get
a better understanding of customer/consumer behavior, in
order to adapt the approach through which the enterprise
interacts with shoppers and predicts consumer demand.
7. AI enables retailers to operate ‘chatbots’ that imitate
the customer’s interaction with a customer care or sales
associate, in order to understand what the best way is of
responding to the customer’s need
8. AI enables computers to observe, exploit and
strategize data, and implement strategy.
Figure 9 shows the three basic stages of forecasting
customer demand using AI [25]. From the above it follows that
to get maximum benefit from IoT-AI, retailers should do the
following:

A. Act quickly to adapt to competitors that adopt new
technologies.
B. Handle data with care and set-up proper strategies
for handling consumer data.
C. Review relationship with suppliers and redefine the
relationship with other supply-chain players.
Big retailers that run IoT/AI-based systems include:
Amazon Go, Walmart, Carefour, Catalyst, Smartrac, Rebecca
Minkoff Connected Store, Panasonic, and Coresight Research,
2018. The ten top industries that adopted AI-IoT are:
a. Smart manufacturing
b. Smart retail
c. Smart automobile
d. Smart health
e. Smart transportation
f. Smart education
g. Smart finance
h. Smart entertainment
i. Smart home
j. Smart security/surveillance
Industrial Internet of Things
The incorporation of robotic issues into the wider IoT was
called by ABI Research “Internet of Robotic Things” (IoRT).
IoRT is actually concerned with machine to machine (M2M)
communication between robots and devices in an ecosystem
where data are employed to drive insights and actionable
outcomes. The robot is an intelligent device in the sense that it
can monitor events and fuse data from several sources in order
to determine and execute a best course of action, e.g., a move
through the physical environment and manipulation of objects
in this environment in a desired way. Potential applications of
IoRT include:
a. Use a robotic device to check if a car is allowed to use
a given park lot in a corporate parking area.
b. Collaboration of IoRT and humans in a manufacturing
unit to make operational and other decisions.
c. Use the concept of IoRT to add more flexibility and
adaptability to intelligent transportation systems (ITS).
d. Use of IoRT for elderly assistance and domestic
cleaning.
One of the major application areas of IoT is the socalled
“smart industrial automation”. With the aid of
IoT infrastructure, advanced sensor networks, wireless
connectivity, and M2M communication, conventional industrial
automation is modernized completely. Most industries
(small and large) have already adopted and are using IoT
enhancements. IoT based industrial automation represents
the present state of automation, called “industrial automation
4.0” or “Industrial Automation Internet of Things” (IAIoT).
An umbrella term that covers both the IoRT and IAIoT is the
term “Industrial Internet of Things” (IIoT). IIoT also embraces
industrial control systems and manufacturing systems. IIoT
involves smart connected assets (machines, engines, robots,
actuators, power grids, sensor clouds, etc.) that operate as
part of a larger system or system of systems that comprise
the smart manufacturing system. The connected assets can
monitor, collect, analyze, exchange, and instantly act on data/
information to automatically and intelligently change their
performance or their environment. An analysis framework
for IIoT devices is provided in [26], which gives a practical
classification scheme with reference to IIoT security aspects.
IIoT offers reduced cost structure, and increased operational
efficiency, accompanied by higher quality of products (fewer
failures, more efficient materials’ sourcing, etc.).
A pictorial illustration of the components that are
included
in industry 4.0 and create the so-called “smart factory” is given
in Figure 10. The dominant components are: IoT/IoRT, cyberphysical
systems, and cloud computing. A good interface that
can be an assistant to the engineers is the chatbot which is easy to
use, provides real-time interaction with IoT and robots, has
a question-answer structure, and is a perfect interface for AI. A
typical IoRT-based robotic manufacturing shop floor is shown
in Figure 11 [27].


A discussion of the challenges and technical solutions
concerning the IoT for industrial automation is provided in
[26], including the identification of challenges for long-living
IoT -aided industrial automation with enormous complexity.
Some of the IIoT challenges considered in [28] are the following:
a. Latency and scalability of data (this issue can be faced
through localization of computation).
b. Mixed criticality (this challenge can be managed
through system partitioning).
c. Scalable and secure real-time collaboration (this can
be achieved through the so-called ‘zero-configuration
networking’ method).
d. Fault tolerance (this issue can be managed through
networking redundancy or local fault detection near the
end devices).
e. Functional safety (This can be addressed by
separating the safety related issues from IoT).
Case Studies
In the following, a number of case study and application
examples will be listed which give a good picture of the range
of IoT/IIoT applications, especially in automation and robotics.
Home automation
A IoT-based monitoring and control system for home
automation is described in [29]. This is an embedded system
that uses a PIC microcontroller which provides intelligent
energy preservation. It can control and automate most of
the home appliances (such as lights and fan on/off) through
a manageable smart phone-based android interface. The
components are connected to the embedded micro-web server
through LAN or WiFi module for accessing, monitoring, and
controlling devices and appliances using android-based smart
phone applications. The system also keeps track of status of the
devices.
Oil field production
An oil and gas company use IoT to optimize oilfield
production. To this end the company is using sensors to
measure oil extraction rates, temperature, well pressure, and
other variables for 21,000 wells. The frequency of readings is
90×day×variable. The number of data collected is about 18,900
per day. To convert raw IoT data into business data and tangible
benefits, the company employs analytics to realize both direct
and opportunity cost associated with the analysis of IoT data.
The synergy of IoT industrial analytics resulted in persistent
significant advancements [30]. Two other AI-IoT case studies
presented in [30] are the following:
a. A smart municipality water metering system covering
all residential and commercial water meters.
B. Water meters were mounted on 66,000 devices that
used to be manually read and recorded.
a. An international truck manufacturer outfitted more
than 100,000 trucks with sensors for predictive maintenance.
The system is scheduling repairs automatically when needed
and orders the required parts for each repair. More than 10,000
data points are transmitted per day for each track.
ABB Smart robotics
This multinational power and robotics Company adopted
IIoT for developing an efficient predictive maintenance system.
A large number of connected sensors monitor the maintenance
requirements of its robots (across five continents) and trigger
repair before parts break. The Company’s collaborative
robotics is also based on IoT. Its YuMi model can collaborate
with humans through Ethernet and industrial protocols
(Profibus, Device Net, etc.) [31].
Boeing smart manufacturing
This multinational aviation Company has strongly deployed
IIoT technology to drive efficiency in all of its factories and
supply chains and is continually increasing the number of
sensors embedded in its planes. Currently, Boeing is working
towards making service offerings very important, while being
at the top of information providers in aviation [31].
KUKA connected robotics
This Company has an IoT policy which extends to entire
factories. For instance, as mentioned in [31], Jeep asked KUKA
to help build a factory that could produce a car body every 77
seconds. KUKA responded by helping the Company to build
an IoT-based factory with hundreds of robots connected to
a private cloud. In this way more than 800 vehicles can be
produced each day.
Fanuc: Smart factory down time minimization
Fanuc, a robot maker has put much effort to reduce down
time in industrial facilities. The Company uses sensors within
its robotics in tandem with cloud-based analytics. In this way
the Company is able to predict when failure of a component such
as a robotic system or process equipment is about to occur. The
outcome of this effort is the so-called “Fanuc’s Zero Dynamics
System” [31]. In [30] a total of 30 top real IIoT applications are
described. Three of them, besides those described above, are
the following:
a. Magna Steyr: Smart automotive manufacturing.
b. Kamatsu: Innovation in smart mining and heavy
equipment.
c. Shell: Smart oil field Innovator.
IoT-aided robotic applications
The range of applications of IoT –aided robotic systems
is very wide, and includes robots used in the manufacturing
/automobile industry, health care, military, deep underwater
exploration, space exploration, rescue, and security
operations. IIoT helps to solve a large variety of industrial
problems from temperature/pressure monitoring, to power
consumption monitoring, to electrical grid monitoring, and so
on. IoT applications include detection of perimeter intrusions
in airports, railway stations, and ship ports. IoT paired with AI
(perception, natural language understanding) enables efficient
human robot interaction. Cloud robotics play a key role in
enabling robot functions, e.g., mobility, sensing, manipulation,
etc. IoT-based robotic systems also find application in short
range communication technology, protocol design, and
security assurance in smart pervasive environments. An
example of cloud robots is a driverless (autonomous) car which
is connected to the internet to get access into the database
of maps and satellite imagery. Using sensor fusion to exploit
streaming data from its camera, and the global positioning
system (GPS), together with 3D sensors, a driverless car can
localize its position accurately (within centimeters). Figure
12 shows the capabilities of a driverless car that are achieved
through proper sensors. This car is also connected to an IoT
platform.


Figure 13 depicts a typical IoT/AI-aided truck with its
sensors. The transportation benefits obtained if the vehicles
are connected to the IoT, and travel in smart roadways, are the
following:
a. Transportation efficiency (real-time traffic is
secured, transit and parking data for maximum efficiency
and minimum congestion are generated).
b. Low operating costs (preventive maintenance driven
by operating data and diagnostics improves warranty and
services).
c. Improved safety (connected vehicles ‘talking to each
other’ enable cooperation and assure crash avoidance and
safety).
Of course, it should be noticed that, as is always the case
with IoT-aided applications, any part of a vehicle that talks to
the outside world is vulnerable to potential cyber-attack and
special measures should be taken. An important application
of IoT/AI-aided robots is the home security. An example of
these robots is the “AppBot” home security toy robot, a WiFi
controlled robot throughout the Internet (Figure 14).

The robot provides the following
a. Live view and remote control.
b. Snapshot and video recording.
c. Motion detection and tracking while communicating
with a human.
d. Clear two-way talk.
e. It can be connected with the router of the house and
provide access from everywhere in the world.
f. If intruders appear in a house the robot can
spontaneously rotate itself to capture them in seconds and
send alarm notification messages.

A general comprehensive discussion of IoT-aided robotics
applications and implications is presented in [32]. This paper
includes state of art issues, highlights the most important
challenges, describes currently available tools, and explains
why a joint investigation of IoT-aided robotics problems is
needed by research teams with complementary skills. Figure
15 shows an IoT-AI-aided robotics scenario created in [32].
The IoT-aided robotic applications discussed in [32] are the
following: healthcare, industrial plants and smart areas,
military operations, and rescue operations.
IOT-Aided Industrial Automation
Here, a representative system that generates alarms/
alerts, and makes intelligent decisions in IoT/AI-aided
industrial automation systems is outlined [33]. IIoT enables
remote sensing and control of objects across available network
infrastructure. The structure of this system is as shown in
Figure 16.

The system is equipped with sensors (temperature,
pressure, humidity, vibration, intrusion, etc.) to percept the
environment and the objects’ conditions. The analog signals are
inputted to the android device which checks the thresholds set
by the system administrator and compare them with incoming
analog signals. When an uneven/anomalous condition is
encountered, special devices (e.g., Buzzer, Alarm, fan, etc.) are
employed to take proper measures such as sending an Alarm/
Alert to the system administrator. Then, with the aid of AI
the system takes appropriate adequate steps for resolving
the problems on the basis of past experience and similar
conditions stored in the data base. The cloud is appropriate for
use as database of scalability. Cloud computing in industrial IoT
provides computing services like storage, servers, networking,
software, database, analytics, etc. The cloud-based storage
allows the remote database to save data files rather than
keeping files on a local storage device. With cloud computing
the sharing on networks is much faster than access via other
networking. Figure 17 gives a pictorial illustration of cloud
computing use in the manufacturing sector.
Concluding Remarks
The Internet of Things has already been established as a
major field of multidisciplinary nature that promises to offer
services to society of enormous value. Particularly, its recent
integration with AI has already exhibited a great success in
complex and large-scale real-life applications. The field has
reached a very mature state, but scientists and engineers
predict that a much more advancement will take place in
future with unimaginable beneficial implications for the
human life. In this article we have attempted to compile a
holistic overview of the IoT field and its synergetic integration
with AI in robotic and industrial automation applications. In
industrial/robotic automation IoT enables successful facility
management, production flow monitoring, inventory control,
logistics, supply chain management, and robotic operation.
Although IoT security has received from the beginning of the
field considerable attention, the solutions derived and used so
far were not proved completely successful. Actually, security and privacy still remain the biggest challenges in IoT and
IIoT applications. Another problem which is still largely open
is the problem of designing distributed and many-to-many
IoT/IIoT. This will require the development of new kinds of
interconnectedness, interrelationship, and interdependence,
such that IoT/IIoT will offer a collective and collaborative
resource in which individuals can contribute at their wish.
A further topic of high value in the implementation and
application of IoT/IIoT-AI is the study of ethics/morality which
determines the principles and rules that have to be applied in
the field for securing an ethical/moral use of IoT/AI in everyday
life applications [34-40].
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